BaliTripService

Payment Policy

1. Accepted Payment Methods

At BaliTripService, we accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfer
  • Digital Wallets

All transactions are processed in USD (United States Dollars). The final amount charged to your payment method may vary based on exchange rates and any fees charged by your financial institution.

2. Payment Security

Your security is our priority. We implement the following measures to protect your payment information:

  • SSL encryption for all transactions
  • PCI DSS compliance for credit card processing
  • Secure payment gateway integration
  • Regular security audits and updates
  • No storage of sensitive payment information on our servers

3. Booking and Payment Process

3.1 Deposit Requirements

For package bookings:

  • 30% deposit required at the time of booking
  • Full payment required 30 days before trip commencement
  • 100% payment required for bookings made within 30 days of trip date

3.2 Payment Timeline

After making a booking:

  • Initial deposit must be paid within 24 hours
  • Reminder notifications will be sent for remaining payments
  • Booking is only confirmed after deposit payment

4. Pricing and Currency

  • All prices are listed in USD
  • Exchange rates are updated daily
  • Local taxes and fees are included in the displayed prices
  • Additional bank charges or currency conversion fees may apply

5. Payment Confirmation

After successful payment:

  • Immediate email confirmation will be sent
  • Receipt with payment details provided
  • Booking confirmation with itinerary details
  • Access to booking management portal

6. Failed Payments

In case of payment failure:

  • Multiple payment attempts allowed within 24 hours
  • Booking held for 24 hours pending payment
  • Alternative payment methods can be arranged
  • Customer support available for payment issues

7. Payment Disputes

For payment disputes:

  • Contact our customer service immediately
  • Provide transaction details and supporting documentation
  • Resolution within 5-7 business days
  • Refunds processed to original payment method

8. Contact Information

For payment-related inquiries:

  • Email: ask@BaliTripService.com
  • Address: ParadiseBali, 3-1 Rosslyn St, East Brisbane QLD 4169, Australia
  • Response time: Within 24 hours

9. Policy Updates

This payment policy may be updated periodically. Changes will be posted on this page with an effective date. Continued use of our services after changes indicates acceptance of the updated policy.