Contact Us
Let us help you plan your perfect Bali getaway
24/7 Support
Our team is always here to assist you
Expert Travel Planning
Personalized assistance for your dream vacation
Fast Response Guaranteed: We typically reply within 2 hours during business hours
Office Location Headquarters
ParadiseBali
3-1 Rosslyn St
East Brisbane QLD 4169
Australia
Contact Details 24/7 Support
- ask@BaliTripService.com
- Business Hours: 24/7
- Languages: English, Indonesian
Send Us a Message
Frequently Asked Questions
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our encrypted payment system.
Our standard cancellation policy allows for full refunds if cancelled 30 days before the trip start date. Cancellations made 15-29 days before receive a 50% refund. Please refer to our detailed policy for specific package terms.
Yes, we specialize in creating customized travel experiences. Contact our team with your preferences and requirements, and we'll craft a personalized itinerary just for you.
24/7 Emergency Support
For urgent assistance during your trip, our emergency support team is available 24/7. Save these contact details:
- Emergency Phone: +61 XXXX XXXX
- Emergency Email: emergency@BaliTripService.com